How We Prepare, Protect, and Ship Live Plants Safely
Shipping live plants takes more than a box and a label — it takes planning, timing, and a deep respect for the fact that plants are living things. At Ed’s Plant Shop, every order is packed by hand with plant health as the top priority.
Whether it’s the middle of summer or the coldest week of winter, here’s an inside look at how we prepare, protect, and ship your plants so they arrive as safely as possible.
Shipping Plants: A How-To Guide for Happy Houseplant Travels
Shipping plants can sound risky (delicate leaves + delivery trucks = anxiety), but with the right preparation, plants can travel surprisingly well. While winter adds extra challenges — cold temps, carrier delays, and shorter transit windows — every season comes with its own considerations.
Here’s how we give your plants the best chance at a smooth journey.
Step 1: Clean, Prune & Prepare
Before a plant ever sees a shipping box, it gets a full check-up.
- Bug-Free Inspection: Every plant is treated with an all-natural pest preventative and carefully inspected.
- Thoughtful Pruning: We remove damaged or declining leaves before shipping. This helps reduce stress during transit and allows the plant to focus its energy on healthy growth once it arrives.

Step 2: Secure the Soil (No Mess, Less Stress)
We ship plants in their pots, not bare-root. This helps maintain stability and reduces transplant shock.
- Soil Secured: Polyfill is used to gently hold soil in place and prevent movement.
- Clean Unboxing: Everything is taped and sealed so soil stays where it belongs — in the pot, not the box.

Step 3: Wrap for Stability & Support
Think of this step as a cozy plant cocoon.
- Protective Paper Wrap: Each plant is wrapped to support stems and shield leaves.
- Extra Support for Tall Plants: Larger or taller plants receive additional wrapping to prevent shifting during transit.
This keeps plants upright and reduces friction inside the box.
Step 4: Label Everything Clearly
Once wrapped, plants can look a bit mysterious. Each plant is labeled so you know exactly what’s what when unboxing — no guessing required.
Winter Shipping: Extra Care for Cold Weather
Cold weather shipping requires special attention. Even with careful packing, winter transit always carries some risk.
- Heat Packs & Insulation: During colder months, we may recommend adding a heat pack and insulation to help reduce cold exposure.
- Weather-Aware Timing: If conditions are unsafe, we may delay shipment rather than risk severe damage.
Heat packs help mitigate risk, but no winter shipping method can completely eliminate the possibility of cosmetic cold stress, such as leaf yellowing or drop.
If your plant arrives stressed from cold, take photos and contact us within the inspection window outlined in our policies. Many plants recover over time with proper care.
For full details, please review our Plant Health Guarantee and Refund Policy:
https://edsplantshop.com/policies/refund-policy
Why Shipping Plants Isn’t Foolproof (But We Try Hard)
Shipping live plants isn’t an exact science. Carrier delays, rough handling, or temperature fluctuations can all impact how a plant looks on arrival.
What we can promise is that:
- Every order is packed by hand
- Weather conditions are monitored closely
- We choose the safest shipping windows possible
- We’re here to help if something doesn’t go as planned
If you have questions or concerns, reach out — we’re always happy to help:
https://edsplantshop.com/pages/contact
More From Ed’s Plant Shop
- Looking for something special? Explore our Rare Plant Subscription:
https://edsplantshop.com/products/rare-plant-subscription-subscribe-thrive - Need care help? Browse our Plant Care Guides:
https://edsplantshop.com/blogs/info-education - Shipping in winter? View our Heat Pack Collection:
- https://edsplantshop.com/collections/heat-packs-for-plant-orders
Shipping plants will always come with challenges, but with thoughtful preparation, careful timing, and a lot of protective paper, we do everything we can to make the journey a safe one.
Thanks for trusting Ed’s Plant Shop to send your green companions on their way — packed with care, experience, and intention. 🌱
