Guide to Unboxing Your Plant Delivery
Live plants can show temporary stress after traveling in a box. Unpacking promptly and giving your plant a stable environment can help it acclimate after delivery.
Unbox Carefully
- Open the shipping box carefully and avoid cutting into foliage.
- Remove protective packing materials gently.
- Inspect the plant, pot, soil, and packaging.
- Check the soil moisture before watering rather than watering automatically.
- Place the plant in appropriate light away from heating vents, air conditioners, and sudden temperature changes.
What Shipping Stress Can Look Like
Mild drooping, limited yellowing, a small amount of leaf loss, bent foliage, or shifted soil can occur during transit and acclimation. Severe damage, freezing, mushy tissue, extensive rot, or major breakage should be documented promptly.
If there is a significant problem, photograph the entire plant, affected areas, soil, pot, shipping box, and internal packaging before repotting or extensively pruning it. Review our Refund & Returns Policy for current claim requirements and reporting windows.
Help Your Plant Settle In
Give your plant time to adjust to its new environment. Care needs vary by species, season, light, temperature, and soil moisture, so avoid one-size-fits-all watering schedules.
For plant-care questions or order support, contact Ed’s Plant Shop.
About Ed’s Plant Shop
Ed’s Plant Shop is a Brooklyn-rooted, online-only plant shop offering nationwide shipping and eligible NYC local delivery. We do not maintain a public storefront, studio pickup, or customer pickup location.
